Delivery Information

UK Orders

  • Standard Delivery is Free on all orders
  • We attempt to process and despatch all orders within 2 working days of you placing your order. Under some circumstances this can be longer. We will attempt to contact you should this be the case.
  • Orders are only despatched Monday to Friday, so if you order on a Friday or a Weekend your order will not leave us until Monday, with the exception of bank holidays.
  • Faster shipping services may be available but delivery times are not guaranteed. Standard despatch times still apply with faster delivery services.
  • Custom orders may require additional time before despatch.

International Deliveries

  • Delivery charges vary depending on items ordered and the destination.
  • Charges are detailed during checkout.
  • If your location is not included please contact us with details so we can update with the correct rates.

Lost or Incorrect Deliveries

  • If there is any issue with the item or items that you have received, please contact us so that it can be investigated and resolved.
  • Please check all items upon receipt for signs of any damage.
  • If your delivery looks to be damaged or the packaging is torn or open, please take a photograph before opening it as this will assist with any claim with the carrier.
  • If your items do not arrive, please contact us to investigate. Standard delivery items usually take 2 to 3 working days from despatch but can take up to 10 working days.
  • We always allow the full 10 working days for delivery before an item is considered lost.
  • These delivery times are for UK deliveries, international delivery times will vary by region.

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